Who uses it
Who uses it
The same real-time information is distributed differently depending on who needs it: someone resolving a bag on the ramp doesn't need the same thing as someone supervising a hundred flights at once, or someone watching to make sure the system itself stays alive.
None of them use the same tool for the same thing today — they typically combine radio, verbal notices and loose sheets of paper. FlightSort gives them a single source of truth, tailored to their role.
Finds out about a problem over the radio or because someone physically comes looking for them — sometimes when it's already too late to fix it with any margin.
Sees on their phone which flight has pending baggage and since when, can ask by voice without putting down the bag in their hands, and gets the alarm even with the app closed.
Watches dozens of flights at once with no unified view — each data source lives in a different screen or system.
One single panel with every active flight, prioritized by real urgency, with room actions (notices, comms) one click away.
Sees the physical state of the belt and sorter, but doesn't always have visibility into which specific flight is falling behind, or why.
Live count of checked-in, sorted, and pending baggage per flight — the piece missing from the BHS's purely mechanical view.
Finds out something's broken (Oracle down, a station with no data) because an operator complains they "can't see anything" — not before.
Always-visible data source health indicator, with automatic alerting and no-touch recovery once the connection comes back.
Depends on each handler or airline manually reporting their own situation to get a picture of the airport as a whole.
A quick check from any browser, with nothing to install, to verify overall operational status without depending on third parties.
Has to ask the handler or operations how "their" flight is doing, with no direct, real-time visibility into the baggage itself.
Direct visibility into their airline's flight status, without depending on someone else relaying it over radio or by word of mouth.
The same information, distributed according to where each person is at the moment they need it.
| Role | Android | WinForms | Web |
|---|---|---|---|
| Ramp handling agent | ● | — | — |
| Operations room supervisor | — | ● | ● |
| BHS sorting operator | — | ● | ● |
| Technical support / IT | — | ● | ● |
| Coordinator / airport authority | — | — | ● |
| Airline representative | — | — | ● |
We'll show you exactly what your handling team, operations room, or IT department would see.